WHAT TO EXPECT AT COBOURG MAZDA – COVID 19 Safety Protocol
SALES:
When you visit Cobourg Mazda, please enter through the front doors, there are signs directing you to the proper entrance.. Once through the doors you will see a hand sanitizing station with protective masks and gloves. A sales representative will greet you but will keep the 2 metre social distance. For test drive, be assured that all vehicles will be sanitized prior to the test drive and of course after the drive as well. For safety purposes, sales staff will not be permitted to accompany you on your test drive. When you have completed your visit please exit the dealership through the side door. Our staff will assist in directing you. It is our goal to always ensure that both you and our staff are safe at all times. We appreciate your understanding through these challenging times.
SERVICE:
When you visit Cobourg Mazda, please enter through the front doors, there are signs directing you to the proper entrance.. Once through the doors you will see a hand sanitizing station with protective masks and gloves. Notice there are stickers on the floor directing you to the service counter and they are spaced 2 metres to keep social distancing. At the service counter we do have a shield to protect all. When you hand your key to our service advisor we will sanitize the key. If you are waiting, please note that we have cleared the vehicles from most of the showroom and our customer waiting chairs are spaced out to ensure safety. Once advised that your vehicle is ready, please proceed to service advisor for payment. The exit is behind you and again there are stickers on the floor directing you outside. Be assured that your vehicle has gone through our car wash and that it will sanitized (along with the key) for you.
Jim Proskos
President